Our Commitment is to make Assam Power Distribution Company (APDCL) the pride of ASSAM. According to the employees of APDCL, the following 15 KEY TASK AREAS should be undertaken to achieve Our Mission:
1) Advanced planning for procurement of electricity to cater to the consumers according to demand.
2) Enhancing the capacity of the electrical sub-divisions and distribution networks by investing in infrastructure.
3) Expanding the distribution network to supply power to all the villages.
4) Increasing awareness among the consumers about economic use of electricity.
5) Replacement of Electro-Mechanical Meters with Electronic Meters.
6) To give emphasis on 100% Revenue collection, energy audit and error-free billing.
7) Engagement of Franchisee to improve the services to the consumers.
8) To set up Vigilance Cell to detect unauthorized use of electricity.
9) Training the employees for consumer-friendly behaviour.
10) To set up state-of-the-art customer care centre and carry out consumer indexing.
11) Strong resolve for financial discipline.
12) Take proper steps to increase faith among consumers.
13) Proper planning for an effective HT/LT Ratio.
14) To reduce AT&C Losses by augmenting 1-Ph lines wherever required.
15) Installation of underground cable in lieu of overhead lines.